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E-Commerce Management

E-Commerce Management

E-Commerce Business Management Services

At St Developers we cover all E commerce business management services. The word e-commerce refers to the different ways of selling items over the internet, and can be translated into electronic commerce, in Portuguese. It can vary according to the parties involved in the transaction (people, companies or government agencies) and the devices on which it is made available (web sites, mobile applications, etc.).

An e-commerce – or electronic commerce – is characterized by carrying out commercial operations in a virtual environment. These transactions do not only include the purchase and sale of products or services themselves, but all the stages of this online process, such as inventory management and merchandise dispatch logistics. Another fundamental feature is that it does not exist without the presence of an electronic platform that supports it. The characteristics and functionality of these systems can be the most diverse and will, of course, depend on the types of e-commerce chosen.

How does e-commerce work in practice?

For an e-commerce to bring the expected results, it takes much more than a robust and easy to navigate online platform. After the customer chooses the product they want and makes a purchase, a process begins that needs to be well understood to work correctly.

In this sense, good logistical planning will be the key to success, after all, the quality in this aspect guarantees a positive impression on the part of the consumer, who will see seriousness in his e-commerce. In practice, it means that the product sold will be delivered on the day and place promised by you on the virtual platform.

During planning, make a detailed mapping of the main steps and elements involved. That way, you will have the means to chart the best strategies for your business.

To carry out the logistics of your online store with maximum efficiency, you need to follow a series of steps, which are:

  • select suppliers, for ready products and production inputs;
  • receive and check the materials;
  • store the goods;
  • do inventory control;
  • forecast purchases;
  • carry out picking, which is the preparation of orders made by e-commerce consumers;
  • rely on the partnership of the Post Office or carriers;
  • pack;
  • generate documentation and invoices;
  • monitor orders in order to show the customer the progress of the goods delivery procedure;
  • manage deliveries.

Logistics is responsible for distribution, dealing with things like the storage and packaging of goods. The procedures related to contacts with suppliers and production are managed strictly within the virtual environment.The management regarding the storage and distribution of the items of your virtual company must be done in order to maximize efficiency.

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